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Guidelines: Reviewing the city's top focus areas for supporting New York families

NYC's Children Services Authority is consistently adapting to better cater to children and their families, with a focus on enhancing overall service quality and maintaining city standards.

Guidance: Advocating for New York City Families: Our Top Five Priorities
Guidance: Advocating for New York City Families: Our Top Five Priorities

Guidelines: Reviewing the city's top focus areas for supporting New York families

The NYC Administration for Children's Services (ACS) has announced a significant change in its Family Services Division. Previously known as the Division of Prevention Services, it is now rebranded as the ACS Family Services Division. This renaming is a first step in the implementation of new strategic priorities aimed at supporting families and keeping them organizationally strong.

The ACS is no longer just focused on preventing negative outcomes; it is focused on meeting the needs of families to ensure child safety and wellbeing. The Division is hiring a parent advocate with lived experience in child welfare to be a member of its leadership, emphasising a focus on families and their needs.

The new name signifies a shift in focus from prevention to meeting the needs of families. The Division aims to be flexible in engaging with families and help keep them organizationally strong. It is collaborating with the right partners to increase its recognition and better its reputation in communities.

The Division's new strategic priorities include ensuring the quality of family services with new research and analysis and sharing insights and learnings with partners and peers. The services take a holistic approach to helping families, aiming to address challenges at home and provide necessary support for daily life.

The NYC Family Services Division contracts with over 130 programs offering prevention services in New York City. Approximately 14,000 families with 30,000 children participated in these programs last year.

The Division is also focusing on fostering new and creative ways of reaching communities with information and services. It is listening to what families need and spreading the word about its work through the right channels and credible messengers.

The Division is looking forward to continuing its nationally renowned research and innovation. It plans to build on its status as a hub for expertise and information about family services, collaborating with partners to increase recognition and improve reputation in communities.

The ACS has recently released new strategic priorities to guide its work in helping families. The Division is ensuring the quality of family services with new research and analysis and plans to share insights and learnings with partners and peers across the city and around the world.

However, there are no specific search results identifying organizations that have collaborated with the NYC Administration for Children's Services' Family Services Division over recent months to develop new strategies for promoting family development. The Division is committed to elevating family lived experience and perspectives in its work and the work of its providers and partners.

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