Shopping Outings for Individuals with Dementia: Possible or Not?
Making Shopping Accessible for Those with Dementia
Shopping can be a challenging experience for individuals with dementia, due to memory issues and processing speed difficulties. However, with a few adjustments and considerations, shopping can become a safer and more enjoyable experience for both the individual and their caregiver.
Environmental Adjustments
To create a comfortable shopping environment, it's essential to consider the lighting and signage. Avoid excessive lighting, opting instead for a well-lit but not harshly lit store. Natural light, where possible, can be particularly beneficial. Clear and easy-to-understand signage is also crucial for helping individuals navigate the store more easily.
Staff Support
Staff training is vital to ensure they understand and can assist customers with dementia effectively. Staff should be patient and provide clear instructions. It's also helpful if they wear name tags so that customers know who to approach for help.
Assistance at Checkout
Allowing extra time for checkout and being prepared to assist with payment processes is essential. Confusion can easily arise during this stage, so patience and understanding are key. If a customer forgets to pay for items, it may be necessary to reach out to family members to resolve the issue.
Personal Assistance
Suggesting that a companion accompany the person with dementia on shopping trips can provide valuable support and assistance. Planning and preparation before the trip can also help reduce stress and confusion.
Choosing Safe Products
Encouraging the use of safe and supportive footwear, such as options designed for individuals with dementia, can help reduce the risk of falls. Prioritizing quality over price for essential items ensures safety and longevity.
Routines and Planning
Establishing a routine can make shopping more predictable and less overwhelming. Using shopping lists helps keep the trip organized and ensures that important items are not missed. Sticking to familiar stores helps create a sense of comfort and reduces the chances of getting lost.
When shopping becomes too risky due to dementia progression, grocery delivery services can be a lifesaver for maintaining independence while ensuring safety. Simplifying decision-making by presenting two options instead of an open-ended question can help reduce confusion. Using the same route when going back home reduces the risk of getting lost. Using cash instead of credit cards can make the payment process easier.
Taking breaks in a quiet area can help the person with dementia regain their energy and reduce stress. Creating a mock shopping day at home can keep the cognitive and decision-making aspects of shopping intact, providing a mentally engaging and enjoyable experience.
Shopping can offer a sense of purpose and routine for many people, including those with dementia. By implementing these strategies, we can make shopping a more accessible and enjoyable experience for individuals with dementia.
- In the retail industry, understanding and catering to individuals with dementia can enhance shopper experiences, especially by prioritizing safe, well-lit environments with easy-to-understand signage.
- To prevent falls and promote health-and-wellness, retailers can advocate for the use of supportive footwear designed for individuals with dementia, while still offering quality products at a reasonable price.
- Incorporating science-based methods, such as routines and planning, can make shopping less overwhelming for people with dementia, improving their mental-health and overall experience.
- By offering staff training, retailers can ensure their employees are equipped to provide patient, supportive assistance, exemplifying the importance of empathy in the health-and-wellness industry.
- To support personal-finance management, retailers can simplify transactions by offering a limited number of payment options, such as cash, and recommending grocery delivery services when in-store shopping becomes too risky.
